CENTER FOR ONLINE LEARNING

STUDENT CONTINGENCY PLAN

To facilitate the continuation of instruction the Center for Online Learning (COL) has outlined the following strategies and processes for students.

Contact us at col@hccc.edu with any questions regarding the information below.

Section 1: Preparation

To prepare yourself to work through a contingency please use the provided resources and checklist. These do not cover everything but have organized identified needs.

1. Join the Classroom Student Guide to Canvas Online to familiarize yourself with online instruction.

2. Ensure you have access to your course through a computer. If you do not have a computer you may qualify for a Chromebook device loaner through HCCC. To apply, fill out this form. You will be informed if you are eligible, and you will have to pick up the Chromebook at a specified time.

3. The Student Introduction to Online Learning Webinar 
Student Training Times: ( Register at least 24 hours Prior. You will receive an email with a link)
Come and learn the Canvas online basics. We will show you how to login to Canvas and to access your course. The workshop will cover the Canvas basics, including how to complete assignments, interact with teachers, and view your grades. You will learn how to add yourself to the orientation course and get support as well.

4. There are additional resources on the MyHudson Portal and the Resource for Online Students page on the Hudson Website.

5. For accessing files, access OneDrive Offsite Access To College Documents or contact the ITS Help Desk.

6. Free Internet information
FCC agreement stating that providers will waive late fees, not cutoff service for lack of payment, and open hot-spots.
Comcast COVID-19 response: offers free WiFi for 2 months to low income families plus all Xfinity hot-spots are free to the public during this time
Charter Free Internet offer for 2 months
AT&T COVID-19 response: offers open hot-spots, unlimited data to existing customers, and $10/month plans to low income families
Verizon COVID-19 response: no special offers, but following the FCC agreement.
Sprint COVID-19 response: follows FCC agreement, provides unlimited data to existing customers, and, starting Tuesday, 3/17/2020, will allow all handsets to enable hot-spots for 60 days at no extra charge.
T-Mobile COVID-19 response: follows FCC agreement, plus unlimited data to existing customers, and, coming soon, will allow all handsets to enable hot-spots for 60 days at no extra charge.

Section 2: The Ways Classes May Continue

Many faculty have chosen to continue your class instruction through Canvas, but there are additional methods that they can use. Your class may be continued using any combination of the following:

1. Canvas (Recommended)

2. WebEx

3. HCCC Email

Canvas

1. All course sections have a shell on Canvas that instructors can fill with course information, instructional materials, and assignments.

2. Each course’s instructor and enrolled students have access to a course’s Canvas shell.

3. Click on the link in the portal to enroll in the free course ‘Classroom Students Guide to Canvas Online (Orientation)’.

4. Resource Page on the HCCC Website and also can be found in every CANVAS course. This shows you how to get support.

5. 24/7/365 support from Canvas through chat, email, and call-in (833-225-1548).

WebEx

At this time WebEx cannot be used inside Canvas. However, you can send the link to your room through an email or announcement in your Canvas course.

WebEx is HCCC’s videoconferencing tool and is another option for maintaining instructional continuity. Instructors will set up their sessions. WebEx does require license holders to download software. If instructors choose to use this they will send you information and a link to join the video conference.

Training
Workshops are available online on registering here.
Click here

How To:
Cisco WebEx Coping with Low Bandwidth
Cisco WebEx Remote Working Best Practices
E-book on WebEx meetings
Faculty and Student Essentials eBook

Email

Instructors will normally contact students via email. Ensure that you check your SCHOOL email regularly. There is a section on how to communicate through email in the student orientation.

Section 3: Useful Links

1. Center for Disease Control
2. World Health Organization
3. Canvas Student Orientation
4. Library Hours