Critical Thinking and Problem Solving

This course is design for participants will gain a skill set, including active listening and questioning, and learn to create clear explanations while addressing assumptions. In addition, participants will identify their thinking styles, and explore left- and right-brain thinking. Including decision-making, the seven-phase critical thinking model, and fosters a critical thinking mindset through engaging activities.

To schedule a training, or for more information, contact Laura Riano at LrianoFREEHUDSONCOUNTYCOMMUNITYCOLLEGE or call (201) 360-5476.

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This course teaches the participant employees effective skills necessary for customer focused problem solving and how to effectively handle stress. The skills include proper inquiry by formulating and asking the proper questions, identifying and clarifying the goal, evaluating potential actions, and selecting the best action decision in a calm and objective manner.

To schedule a training, or for more information, contact Laura Riano at LrianoFREEHUDSONCOUNTYCOMMUNITYCOLLEGE or call (201) 360-5476.

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