Leadership and Interpersonal Skills

This course will assist students to understand the importance of workforce protocols, appearance, body language, and essential leadership qualities, the program aims to foster intentional professional development and self-awareness. The course then transitions to personal presentation, allowing you to navigate real-life business scenarios and enhance your decision-making abilities.

To schedule a training, or for more information, contact Laura Riano at LrianoFREEHUDSONCOUNTYCOMMUNITYCOLLEGE or call (201) 360-5476.

This course is design to teach participants the understanding when to deploy coaching techniques and when to utilize other tools like mentoring to enhance team development and elevate individual performance. Participants will learn to recognize strengths, give constructive feedback, and identify as well as address employee challenges.

To schedule a training, or for more information, contact Laura Riano at LrianoFREEHUDSONCOUNTYCOMMUNITYCOLLEGE or call (201) 360-5476.

This course will help students understand what conflict in the workplace is, identify the stages of conflict, understand conflict resolution styles and how to use them, and more. Participants will be provided with practical tools and techniques to effectively mediate conflicts. Through case studies and interactive exercises, participants will develop the skills necessary to navigate and resolve conflicts in real-world professional settings.

To schedule a training, or for more information, contact Laura Riano at LrianoFREEHUDSONCOUNTYCOMMUNITYCOLLEGE or call (201) 360-5476.

This course is designed for participants to enhance their understanding of CRM, exploring key components, benefits, and readiness considerations for successful implementation. In addition to gaining insights to customer relationships and analyzing CRM plans to evaluating program success.

To schedule a training, or for more information, contact Laura Riano at LrianoFREEHUDSONCOUNTYCOMMUNITYCOLLEGE or call (201) 360-5476.

This course introduces participants to create vision statements, set project goals, and utilize tools like target charts for effective project planning. In addition to reviewing and understanding the project life cycle, and developing crucial skills for project managers. 

To schedule a training, or for more information, contact Laura Riano at LrianoFREEHUDSONCOUNTYCOMMUNITYCOLLEGE or call (201) 360-5476.

This course will assist students to understand the various supervision styles most common to businesses, develop flexibility in how these styles are implemented, and determine ways they can meet employee needs while remaining focused on the goals of the business.

To schedule a training, or for more information, contact Laura Riano at LrianoFREEHUDSONCOUNTYCOMMUNITYCOLLEGE or call (201) 360-5476.

This course teaches the participant the skills to transition into increasingly more responsible levels of management, including: the competencies of leadership required for new managers and those hoping to transition from line or staff positions into supervisory positions, building trust within the organization, overcoming workplace issues, and goal achievement.

To schedule a training, or for more information, contact Laura Riano at LrianoFREEHUDSONCOUNTYCOMMUNITYCOLLEGE or call (201) 360-5476.

This course will prepare front line workers to assume leadership roles in various departments across the organization. They will learn how their roles will change, about management’s expectations for new leaders, how to better understand their responsibilities in this new role, the importance of clear and direct communication, strategies for dealing with and diffusing conflict, how to give feedback and offer constructive criticism, how to deal with difficult employees, and more. 

To schedule a training, or for more information, contact Laura Riano at LrianoFREEHUDSONCOUNTYCOMMUNITYCOLLEGE or call (201) 360-5476.